WHY CHOOSE NON-STOP?
25 years in the property business, hands on Letting and property management experience. We take great pride in giving our customers a friendly professional, efficient service.
We know what is important to the Landlord and the Tenant, we strive for the best for both.
Open 7 days a week from 8am-8pm
THE BENEFITS OF CHOOSING US OVER ANYONE ELSE.
Instant Reports Chinese & Middle Eastern speaking staff
Reactive same day service Student Specialist
Deposit negotiations handled Key cuttings service
We take great pride in what we do and do it with passion and pride
SERVICES
RESIDENTIAL PROPERTY INSPECTIONS
INVENTORY IN PREPERATION
FOR NEW MOVE INS
PROPERTY MANAGEMENT
Our Inventory Reports are professionally compiled in accordance with the recognised industry standards and can be tailored to meet your requirements.
We always include detailed descriptions which we combine with digital colour photography on all reports. We visit the rental property and undertake a full Inventory inspection itemising the fixtures, fittings, contents and the condition of the property at that time including any furniture, where applicable.
We can arrange to meet your Tenant at the rental property. We can do this on or before the start of their Tenancy. We will go through the Inventory Report with them and obtain their signature. We will also, where possible, take the meter readings and agree them with your Tenant. We can also list and hand over the property’s keys should you require us to do so.
As the manager of your property we will supervise and coordinate building maintenance and work orders, arranging light handymen/women and cleaning work, resolving tenant concerns and complaints, advertising, showing and leasing vacant units, collecting and depositing rent and communicating regularly with the property owner on the status of the property. We are the owner’s eyes and ears on the property, making certain that issues are being dealt with promptly and the property itself is cared for professionally.
CHECK INS
CHECK OUTS
INVENTORIES
A check in inspection is where one of our team will collect the keys from the agent or landlord and meet the tenants on behalf of the landlord or agent at the property, and check them in. We take a copy of the existing inventory and check the document with the tenant or a representative of the tenant and record any differences, if any.
We photograph and record the utility meter readings with serial numbers and locations, usually Gas, Electric and Water.
We photograph and record the key exchange. This will include parking permits and all interior keys.
We test all smoke alarms and Carbon Monoxide Detectors where possible. We test for sound and the illuminated green light, but we are unable to test the actual smoke detection function.
On inspections where the tenant is present, we ask the tenant to sign off on our summary form. These inspections are normally completed in 15-30 minutes depending on the property size. The bulk of the work is recorded in the inventory report.
Sometimes as mentioned above, a report will not be ready for us to use to check the tenant in, so we will do a combined fresh Inventory and check in inspection. The Inventory portion of the inspection is usually done in absence of the tenant as it is time consuming.
If the tenant can’t be present, we will carry out the inspection in their absence. We will then send the document to all parties. All parties have have Ten days from the receipt of the document to make us aware of any changes. After this time the report can not be amended.
It is not always necessary for the tenant to be present at the check in portion, but strongly advised.
The checkout inspection is where one of our team will attend the property at the agreed time and will inspect the property recording any changes from the check in. We then assess the liability for those changes. Tenants are advised to be present if possible.
Our team member will compare the properties condition and contents to the check in report and record any changes. We especially look at the cleanliness and conditions of the property detailed on the Inventory and Check In reports.
We will take clear colour photographs of any significant damages, overall room shots, keys and meter readings. We will on behalf of the landlord take the keys from the tenants are return them to the managing agent.
At the end of the inspection we will ask the tenant to sign a summary form agreeing with our team members findings, mainly in regard to the meter readings, keys and cleanliness of the property they have handed back.
Our team member will only comment on factual findings, backed up with detailed photographs and will not make assumptions. Any communication between the landlord and tenants during tenancy will be noted if required, but our report will be an independent report.
An inventory is the most important document of a tenancy process. Without this document it will be very difficult assessing liability for damaged and or missing items at the checkout as there is no reference point.
Inventories are full detailed reports listing every item in the property from the front door handle to a tea spoon. We record the condition and cleanliness of every item and take photographs of damages which are date and time stamped.
These reports takes time to complete and usually completed before the check in date. In some cases an Inventory and check in can be done on the same day at the same time. The report is then emailed to the client.
All parties then have Ten days from the receipt of the document to make us aware of any errors or changes. After Ten days the report is locked in our system and will stand for the check out. With changes during a tenancy, addendums must be are made by the agent, landlord or tenant.
The addendum must be signed and agreed by all parties before we can add it to the main report for the check out, but the main report will not be amended.
Using a professional impartial company prevents and helps to resolve any disputes between landlords and tenants.
Under new legislation tenants deposits are protected by a regulated agent and disputes about their return will be resolved impartially. TDS (Tenancy Deposit Scheme) or DPS (Deposit protection service) are the main two. However to reach a resolution the property must have an up-to-date inventory report for the current tenancy, a check in report and a check out report. The more detailed the reports are the easier the deposit process will be. So it is in the interest of both landlord and tenant to have this done.
We provide detailed photographs with all of our reports which are time and date stamped. We can provide hard copies of our reports and digital copies on PDF. The taking of Photographs can be emphasised enough! These are colour photos showing each room, all damages, keys and meter readings. It is very hard to argue with a photograph! So if you have just had your property decorated the photos will show this. At the same token, if the property had damaged or well worn areas, the photos will show that also.
At the end of the inspection, we then complete a summary page of the overall cleanliness and condition of the property, outlining any issues and informing Property Management or the landlord ASAP. This will ensure that any repairs or issues can be repaired before the check in and the property is ready and in good order for the check in. Photographs, keys and meter readings are inspected at the check in.
Call us! 07723044523
A COMPANY YOU CAN TRUST
FREE REGISTRATION
NO HIDDEN FEES
We will never hide any costs from you, full clear invoices.
PROPERTY APPRAISAL
FREE OF CHARGE
Contact us about getting a FREE property appraisal.
LARGE COVERAGE
OFFICES IN 3 LOCATIONS
COLCHESTER
TIPTREE
SHENFIELD
Maria, CEO
MEET THE TEAM
Paul, Property Inspector
Sunny, Property Inspector
WHAT OUR CLIENTS THINK
"Professional service from start to finish, Maria & her team, made the process really easy, and stress free during a very busy time for me."
- Paul Taylor
"Efficient service. Maria came back to me super quick with dates for my inventory, she explained everything to me really clearly"
- Mary Anderson
"Great service from non-stop property management, I felt very comfortable having them in my home, they explained everything they were going to do very clearly, Highly recommend."
- Paul & Susan Werner
CONTACT US
ADDRESS
13a Hospital Road, Colchester, Essex CO3 3JD
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